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Productive IT Management Insights

Securing the "loose change" in Symantec DLP

Comprehensive, business-focused DLP programs achieve greater risk reduction by integrating Symantec DLP into their existing security program and leveraging the software to promote enterprise-wide initiatives that drive cultural change across the...

Why you need to upgrade to Oracle 12c NOW if you are running Symantec DLP

Many know that Oracle is the "Fort Knox" of the Symantec DLP system backend, but if you aren’t the DLP admin, you may not know that you need to upgrade it NOW. On May 31st, 2018, Symantec released a technote with details on the planned support for...

How Lots-to-Lose Leveraged ServiceNow's SLA Engine

  THE SPILLED MILK: Critical incidents weren’t being resolved with the necessary speed and urgency, due to a lack of accountability between teams. At Lots to Lose, Inc., the security, and IT teams didn’t always agree on the urgency of incident...

How Lots-to-Lose leveraged ServiceNow to Automate Incident Reporting

  THE SQUEAKY WHEEL: Generating reports took excessive amounts of time due to missing or outdated documentation that had to be chased down. Detailed documentation was not a priority at Lots to Lose, Inc. No one wanted to do it; it was tedious and...

Video: So long DLP... Hello Insider Threat

DLP means so much more than it did 10 years ago.  We learned a lot of lessons about protecting within the 4 walls of the enterprise, but the digital transformation is changing the game, and companies are changing how they play it.  Some...

How Lots-to-Lose leveraged ServiceNow to unify communication

  THE WILDFIRE: Analysts wasted time copying and pasting incident data from tools, spreadsheets and emails just to move resolutions along. Different cultures, methodologies, and software platforms across siloed teams created major obstacles to...

How Lots-to-Lose improved incident response times with ServiceNow

  THE HEADACHE: Rework was a major problem. Each security analyst at Lots-to-Lose, Inc. had their own process for resolving incidents. Lots-to-Lose, Inc. had a mature process for detecting and prioritizing incidents. The problem was those incidents...

Video: Extending Your Security to the Cloud

Many C-level IT Executives are caught between two worlds. Enable the workforce’s productivity, while at the same time keep reducing risk for the organization. Today’s workplace is experiencing a fundamental shift in how work gets done and as a...

10 Questions We Answer About Meltdown and Spectre.

There are still many questions about Meltdown and Spectre, so we thought we would address ten of the more common questions and concerns in the market. The goal of this article is not to dissuade the reader or imply that the Meltdown and Spectre...

The Unholy Alliance of SecOps and ITAM

If you have spent any time in large IT departments, you know that the ITAM and SecOps teams are typically treated as outcasts. Before you judge me for saying that, know that I love these people, they are my people. I have been working with ITAM and...