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Productive IT Management Insights

Video: 7 keys to resolving Security Incidents faster than people speed

Symantec solutions are essential for helping organizations protect and detect security incidents across the enterprise.

But every incident still needs a response from the organization—and in some cases, the response needs to be lightning fast.

The challenge is that most companies are still responding at “people speed”—following long runbooks, relying on multiple sources of data, moving data between spreadsheets, responding to long email threads, and creating manual reports. The incident response function is a chronically unstructured and unproductive process. But it doesn’t have to be.

In this video, we’ll address the challenges, and dysfunction majority of organizations face responding to security incidents and events. In particular, how to operationalize Symantec tools and services in conjunction with ServiceNow Security Incident Response from ITS.


Download Our Free Security Incidents Infographic

Matt Reid

Written by Matt Reid

Matt Reid is a 20+ year infosec guy and a part-time contributor to ITS’ forums. Matt currently works for Symantec as a Client Director, Strategic Accounts.

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