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Productive IT Management Insights

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3 reasons to consider a career in technology on National Techies Day

We live in an age of amazing technological achievements.  A career in Information Technology, in particular, can be an amazing experience and career for many. Today is National Techies Day, a day to celebrate those in the broad field of technology...

Video: Seamlessly deploy ad-hoc software request right from ServiceNow using SCCM

  Free your IT to focus on what really matters to your business, while giving your end users the consumer e-commerce experience they’re accustom to. AI: SCCM makes this possible with a tight integration between ServiceNow and Microsoft SCCM Endpoint...

Video: Actionable Integration: ServiceNow to Altiris (available on Fuji)

  THE CHALLENGE Advancements in consumer product and delivery experiences have set high expectations for corporate IT. Today’s employees expect the service desk to know everything about everything connected to the corporate network, and to provide...

Video: ServiceNow Lists Your Way: Filters, Breadcrumbs, and Personalized List Columns

 

Video: Actionable Integration: ServiceNow to Altris - Seamlessly Deploy Ad-hoc Software Requests

Free Your IT to focus on what really matters to your business, while giving your end users the consumer e-commerce experience they’re accustomed to. Actionable Integration: ServiceNow to Altiris makes this possible with a tight integration between...

Video: ITS Service Now Practice

Over the last few months, ITS has added more than 12 certified ServiceNow engineers, successfully completed multiple implementations and have dedicated trainers who are ITIL certified and ServiceNow approved. In addition to being one of only a...

Video: Symantec Endpoint Management to ServiceNow Integration

In this video, Aaron Hudson of ITS Partners will demonstrate how you can leverage the power of your existing Altiris infrastructure within the ServiceNow platform. As an endpoint management customer, you are likely to have valuable resource data and...

Video: ServiceNow Asset Management Lab (2 of 2)

Video: ServiceNow Asset Management Lab (1 of 2)

Video: Learn how to handle Symantec DLP incidents using ServiceNow or Symantec ServiceDesk.

One of the challenges in Symantec Data Loss Prevention is assignment and tracking of incidents. The system has a built-in workflow to handle basic escalation, but wouldn’t it be great if you could leverage your existing ticketing service desk...