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Productive IT Management Insights

Josh Bernson

Specialties: IT architecture modeling, process automation, technology assessment, starfighter piloting, video editing...
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Recent Posts by Josh Bernson

ITS Partners to Sponsor ServiceNow's Future of Work Tour

How Lots-to-Lose Used Automatic Task Assignment with ServiceNow

How Lots-to-Lose Automated Incident Prioritization with ServiceNow

How Lots-to-Lose aggregated incident and threat data with ServiceNow

How Lots-to-Lose Leveraged ServiceNow's SLA Engine

How Lots-to-Lose leveraged ServiceNow to Automate Incident Reporting

How Lots-to-Lose leveraged ServiceNow to unify communication

How Lots-to-Lose improved incident response times with ServiceNow

Getting a small team of security ninjas to slice the amount of security incidents sent back for rework

Continue to free threat responder's time in new and unexpected ways with ServiceNow SecOps

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