This video is a virtual session hosted by teams from ServiceNow and ITS Partners, titled "How to Implement OT Management."
This presentation offered a wealth of knowledge for anyone involved in or looking to implement ServiceNow OT management in their organization. It highlighted the need for a balanced and strategic approach to effectively manage OT systems, ensuring they contribute positively to the organization's overall success.
These are the four key lessons and insights shared during this enlightening session.
- Holistic Approach: Successful Operational Technology (OT) management requires a comprehensive approach integrating people, culture, process, and technology. This session emphasized the importance of considering these elements to achieve desired business outcomes.
- Strategic Alignment: A major focus was on the necessity of aligning OT strategies with overall business objectives. This involves collaborative efforts with OT leaders to ensure the OT management program supports broader organizational goals.
- Pilot Programs: Implementing meaningful pilot programs was discussed as a crucial step. These pilots allow organizations to test and refine their OT management strategies in a controlled environment before a full-scale rollout.
- Customized yet Prescriptive Approach: Recognizing that every organization has unique needs, the session explored a prescriptive approach to OT management that can be adapted to various organizational contexts.
Check out additional content about Operational Technology with ITS Partners and ServiceNow.
