How Service Express Increased Their Customer Reach With a Customized ServiceNow Integration

Learn how Service Express Increased Their Customer Reach With a Customized ServiceNow Integration

As a leading Data Center Solutions Provider, Service Express specializes in onsite data center maintenance for server, storage, and network equipment. Founded in 1993 with over 800 employees and 4,000 customers, their clients include some of the largest healthcare, manufacturing, education, finance, government, and technology organizations worldwide.

Every step of the way, Service Express has met its customers’ needs with world-class customer service combined with leading innovation. To continue their growth and improve their customer-centric approach, they came to ITS to integrate their ExpressConnect® ticketing platform with ServiceNow®.