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By clearly defining your goals and objectives for configuration management, identifying critical business priorities, and creating a well-planned roadmap, you can make a solid foundation for success. This blog will start by exploring key challenges IT teams face, from establishing governance structures to gaining executive support and aligning with business priorities.
By combining my learnings from customer interactions and the expertise of Shaun Brachmann, our CMDB Practice Director, with 30 years of experience in the field, I will share the critical steps toward successful CMDB planning.
1. Set Your Direction: Understand Your WHY.
2. Build a Team and Governance Model:
3. Design Your Configuration Plan:
4. Show CMDB's Value to Other Departments:
Successfully planning your CMDB deployment offers numerous benefits. By setting a clear direction, building a solid team, designing a focused configuration plan, and showcasing the CMDB's value, you can achieve organizational success through improved efficiency, enhanced service delivery, reduced downtime, increased decision-making, and cost savings.
If you have any questions or need further guidance, we are here to support you. Please reach out to set up a call with Shaun or his team of experts who can provide valuable insights and assistance.
Authors: Hannah Bowling & Shaun Brachmann
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