ITS Partners Insights

How Lots-to-Lose aggregated incident and threat data with ServiceNow

Written by Josh Bernson | May 21, 2018

 

THE HORNET'S NEST:

Security analysts were spending too much time monitoring and correlating incident data from multiple tools.

Lots-to-Lose, Inc. already had several tools for incident detection, but many of the tools had their own siloed console. The team was spending countless hours combing through logs individually and correlating data manually.

THE EXTERMINATOR:

ITS integrated the security tools into ServiceNow SecOps, so incident data could be quickly understood by a single pair of eyes.

ServiceNow is a unified platform that connects to Lots-to-Lose Inc.’s incident and threat detection systems, correlates the incoming data, filters the noise, and allows analysts to identify incidents at a glance and flag them for escalation quickly.

TOOL INTEGRATION: Disparate tools generating very different data and detecting different vulnerabilities. ITS took them all, wrangled the outputs, and connected them into ServiceNow for Lots-to-Lose.

NOISE REDUCTION: Each security tool generates a cacophonous flood of mostly irrelevant data that must be sifted for the occasional real incident. ServiceNow SecOps intelligently filters these false signals.

STREAMLINED DISPLAY: A clean, easy-to-read console means faster, more efficient detections, escalations, and resolutions.

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