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How Gordon Food Service Replaced Legacy IT Infrastructure with ServiceNow®

India Tellkamp
May 14, 2021

Since establishing their partnership with ITS, GFS has replaced their legacy systems with the out of the box IT infrastructure of ServiceNow. It has transformed their ITSM, giving them greater control and dependability, and has set them up for further IT innovation as they grow.

High Quality Foodservice Demands High Quality IT

By partnering with ITS, the largest privately owned foodservice distributor in North America significantly improved their IT infrastructure, reduced labor costs and downtime, and improved service to employees, vendors, and customers.

A proven process to implement ServiceNow

Knowing an IT upgrade would significantly help GFS meet their goals, we helped them replace their legacy systems with the solution they had been talking about for years. We quickly got to work in the following areas:

  • Prioritized Planning
  • Intelligent Integration
  • Efficient Execution
  • Consistent Coaching

For overhauling IT, there is no system too segregated or too outdated. The team at Gordon Food Service saw a transformation from legacy systems to industry leading systems. With a prioritized plan, efficient execution, intelligent integration, and ongoing coaching from ITS, they are positioned to be industry leaders now and in the future. See how we did this by downloading our customer story by clicking the image below.


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