IT is stuck in the mundane. Most IT organizations are struggling to keep up with an ever-shifting IT landscape. Their core functions are too siloed. Their tools are underutilized. The processes aren’t working. Their teams are spending more and more time bogged down in the mundane side of IT Management—and not enough time delivering value to the organization. A new belief system is needed. In our experience, the most productive IT organizations break free of the mundane by following seven core doctrines that drive productivity.These doctrines are foundational to the mindsets and behaviors that help IT Management functions reach the level of maturity needed to meet the expectations they are under.