The past week has been an exciting whirlwind at ITS Partners after announcing that we entered a definitive agreement to be acquired by CoreX.
By teaming up with CoreX, the ITS team will get the opportunity for career growth, as well as the chance to learn and innovate on next-gen ServiceNow tech. Our strategic vision is to drive growth on the forefront of ServiceNow’s tech, innovation, and platform – and we cannot wait to get started!
What Does This Mean for the Future?
But what does this acquisition truly mean for our future, our strategic vision, and the evolution of our ServiceNow delivery?
This isn't just a new partnership and more resources — it's also about elevating how we serve you. CoreX brings a wealth of experience leading ServiceNow transformations across industries. By combining that with our deep expertise, we're better positioned to drive value for you. Whether it's enhancing solutions in Operational Technology (OT) or advancing IT Asset Management (ITAM), we're ready to solve your toughest challenges.
But don’t take my word for it. Below, our leadership shares their insights on why this acquisition is a game-changer, positioning us to become the ecosystem's biggest and best global ServiceNow consultancy.
Here's Why Our Executives Think This Is a Game Changer
Jay Wigard, our Chief Technology Officer, brings the tech perspective, highlighting the operational synergies between CoreX and ITS. He shares his excitement about working with a team that shares a passion for innovation and expanding ServiceNow capabilities, stating,
I'm extremely excited about the CoreX partnership. They have proven experience in scaling up ServiceNow professional services practices, and we have a shared passion for innovation and expanding ServiceNow adoption beyond the IT workflows that the Now platform is known for into the more comprehensive enterprise-wide platform it can be. ITS has been deep in building ServiceNow OT solutions in verticals like manufacturing and energy, and CoreX has deep experience in adjacent areas like supply chain management, so it's a very natural fit that's only going to accelerate our ability to innovate and solve complex business problems with the Now platform. Beyond the obvious business synergies, they're great people with whom I genuinely enjoy spending time. There's a programming joke that sums up my thoughts, which is that CoreX and ITS joining will be a case of 1+1, equaling 11."
For Jay, this partnership goes beyond business—it’s about driving real change across industries by leveraging complementary strengths in ServiceNow’s platform.
Dean Stavrou, Strategic Growth And Transformation Officer, sees this as the perfect moment for ITS to pursue larger ambitions, especially in Operational Technology and Manufacturing Operations. He reflects,
Sometimes, we need to take a quick pause and focus on our company's transformation! I am excited to merge with the CoreX team and look forward to continuing our growth into emerging ServiceNow products, such as Manufacturing Commercial Operations. Spending over 20 years in the manufacturing industry has taught me that continuous improvement is necessary! We can never rest on our laurels and operate daily as if it were the first day! This merger will allow us to accelerate our pursuit of some very lofty ambitions and goals in and around Operational Technology and Manufacturing Operations. The past 18 months have been a wild ride, and I look forward to what is coming next with CoreX!"
For Dean, this merger represents an acceleration toward ambitious goals fueled by continuous improvement and shared innovation.
Lindsay VanDenBerg, our CFO, remains focused on ensuring financial strength and unlocking opportunities that will create value for clients and employees.
This announcement comes at a crucial moment for ITS' future. It provides us with the opportunity to leverage additional resources, ensuring financial stability and enabling us to make further investments in talent and technology. This exciting collaboration provides opportunities for growth that will benefit clients and employees alike, generating added value for everyone involved."
Todd Francisco, VP of Professional Services, is all about enhancing the customer experience. He emphasizes how the combined expertise of CoreX and ITS will lead to more expansive and flexible solutions for clients. As he puts it,
What I love about CoreX's definitive agreement to acquire ITS is how it increases our ability to deliver an enhanced customer experience. This will be accomplished through increased cross-platform offerings, more expansive solutions and strategies, and the ability to strengthen the breadth and depth of our teams. The combined approach and style of CoreX and ITS leads to a professional and flexible engagement with our customers to ensure we are setting them up for a positive, memorable experience and outcome."
Chris Haughey, CEO of ITS Partners, emphasizes how aligning with CoreX’s long-term goals will propel innovation and growth.
Joining the CoreX team marks a significant move in aligning our strategic vision with the company's long-term goals. By uniting our capabilities, we are poised to fuel innovation, fast-track our global expansion, and deliver outstanding results for our clients. This strategic step will allow us to continue being market leaders for years."
With this partnership, the path forward is not just about expansion but about fostering a global impact and delivering exceptional client outcomes.
Fritz Byam, President & Chairman, always focused on long-term stability, sees this collaboration as a critical moment for ITS. With additional resources and investments in talent and technology, he adds,
This collaboration marks a pivotal moment in ITS’ journey. With CoreX, we are not only gaining additional resources but also expanding our potential to invest in our team and cutting-edge technology. It’s about building a foundation for long-term success—one that enhances our ability to deliver meaningful, sustainable results for both our clients and employees. This is an exciting step toward securing our place as leaders in the industry."
What does all of this mean for you, our customers? A Stronger Future. It means advanced solutions, greater industry knowledge, and a more holistic approach to solving your toughest business challenges. From AI-driven innovations to expanded vertical solutions, we're ready to continue delivering the cutting-edge services you need.
This merger isn't just about growth—it's about setting the stage for a future where we continue to exceed your expectations and drive real business outcomes. We remain as committed as ever to providing the exceptional, personalized service you've come to expect from ITS Partners.
Want to learn more? Check out our full press release here to see how this exciting next step will impact you.
